Skip to main content

Security Assistant

Salary range: £20,600 - £23,487 Closing date: Sunday 28th August 2022 Download the job pack

2 posts available

As the principal museum of the University of Cambridge and the largest cultural venue in the region, The Fitzwilliam Museum acts as a crucial bridge between the University, the City and the rest of the world, and has an international reputation for extraordinary research, world class exhibitions, award-winning public programmes and significant collections spanning many cultures and centuries. The Hamilton Kerr Institute (HKI) is one of the world's leading centres for teaching and research in conservation and heritage science.

The Security Team provides an active security presence throughout the museum, providing reassurance that safety of the collection, the building and the staff or contractors working in the museum are considered at all times. Security colleagues provide the highest standards of customer services when interacting with the public, ensuring that all interactions with visitors or colleagues are courteous and professional.

The purpose of the Security Assistant role is to assist the Head of Security in maintaining a high standard of security for the Museum, its exhibits and staff and visitors, including contractors. They provide a first line response to emergencies requiring them constantly to monitor alarm systems, including leak detection, case alarms, fire alarms and personal assistance alarms as well as CCTV relayed to the security offices or control room. They also provide security escorts for objects, visitors and contractors and cover in galleries when unattended.

The role holder is also available to offer help and guidance to Museum visitors offering the highest standards of customer service and a professional welcome to the Museum.

We are seeking someone with experience of security work in a customer or public facing environment, who has excellent communication skills. In return we offer an encouraging and supportive environment, an attractive pension scheme, generous holiday allowance and many employee benefits such as a shopping discounts scheme.

Interview Date: Wednesday 7th September 2022

Once an offer of employment has been accepted, the successful candidate will be required to undergo a Disclosure and Barring Service check (enhanced with children and adults' barred lists) and a security check.

Informal enquiries are welcomed and should be directed to: Phil Wheeler, Head of Security, email:

If you have any queries regarding the application process please contact

Please quote reference DA32363 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Apply for this job
Sign up for updates

Updates about future exhibitions and displays, family activities, virtual events & news. You'll be the first to know...