Yes, tickets are free.
You can save time on arrival by booking in advance. Walk-up tickets are also available - you might need to wait when we are busy.
Yes, we’re asking all visitors, including Friends and Marlay Group Members, to book a free timed ticket online in advance to save time on arrival.
You can book up to 15 tickets through the booking page. If you would like to book for a group larger than this, please contact our Education team
If you're no longer able to make the date and time you booked, please contact us by email at firstname.lastname@example.org
You can enter the Museum via the Founder’s Entrance (step access) or the Courtyard Entrance (step-free access) where you will be greeted by a member of our welcome team. Please have your tickets ready on a phone or printed.
Please note: 3rd January - 3rd March 2023 the Main Entrance and galleries 1 – 5 will be closed. Entry to the Museum will be available via our Courtyard Entrance only.
Walk-up tickets can be booked at the Courtyard Entrance (step-free access) on arrival. You may need to wait during busy times. Please note that our waiting area is outside.
You may take photographs in the Museum other galleries for non-commercial, personal use only. Full details of our photography and filming policy are available.
Museum maps are available at both entrances.
Sometimes we have to close gallery spaces for refurbishment and redisplays. These can be temporary or long-term closures and we encourage you to check our Gallery Closure page before visiting to avoid disappointment.
We have a range of exhibition-related talks and events taking place at the Museum, you can view our what’s on programme.
If you have a media enquiry about exhibitions, or want to request images and footage for use in the press, please contact our Press team.
We encourage all visitors to wear a face covering during your visit unless you are exempt.
We are continuing to manage visitor numbers through timed tickets. There is hand sanitiser available in key areas, increased cleaning regimes in toilets and other high use areas, and screens in place at all desks. We encourage social distancing where possible.
If you or anyone you live with displays symptoms associated with Covid-19 please stay at home until it is safe to visit the Museum.
You can visit each gallery room for as long or short a time as you like, within general opening hours.