Fitzwilliam Museum Front of House hosts
Front of House Host Cover during Defaced! exhibition, £10.56 per hour, 29.5 hours per week
Until January 2023 in the first instance
Join our brilliant Front of House team at the Fitzwilliam Museum
We are looking for team players with excellent people skills, a commitment to providing an engaging and exciting visitor experience and a passion for the museum.
You will be the first point of contact for visitors to the Fitzwilliam Museum and will be responsible for providing an excellent welcome, helping our Box Office team and telling visitors more about the collection. We welcome a wide and diverse audience from local school groups and museum aficionados to visiting scholars and tourists from all over the world, who all have different needs and expectations when visiting the museum.
You will ensure high standards of visitor experience while monitoring the collection and remaining aware of any risks to the safety of people or objects. You will assist with visitor flow through our temporary exhibitions and provide information on our exhibits and programme of events.
As part of this role, you will be required to work as part of a seven-day rota which includes weekend working. You will also be expected to work occasional out-of-hours events. There is a requirement to work outside; umbrellas and coats will be provided.
We are particularly looking for:
A flexible, customer-focused approach, with high standards of visitor service.
Excellent people skills, enabling strong relationships with both visitors and your colleagues.
Excellent communication skills, both verbal and written.
Excellent time keeping essential due to rostering requirements.
Training and Induction will be provided.
Any queries should be directed to email@example.com
To submit an application for this vacancy, please email a CV and cover letter to firstname.lastname@example.org
Offers of employment will be conditional upon the satisfactory outcome of a Basic Disclosure check. Whether an outcome is satisfactory will be determined by the University.
The University particularly encourages candidates from a Black, Asian and Minority Ethnic background to apply for this vacancy
The University has a responsibility to ensure that all employees are eligible to live and work in the UK
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