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Accessibility statement

Accessibility statement for The Fitzwilliam Museum Website

This accessibility statement applies to https://www.fitzmuseum.cam.ac.uk/.

This website is run by The Fitzwilliam Museum. We want as many people as possible to be able to use this website. For example, that means you should be able to:

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

 

How accessible this website is

We know some parts of this website are not fully accessible:

 

Feedback and contact information

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, or if you need information on this website in a different format, contact us directly:

We’ll consider your request and get back to you as soon as possible.

If you cannot view the map on our ‘contact us’ page, call or email us for directions.

 

Technical information about this website’s accessibility

Compliance status

This website is not compliant with the Web Content Accessibility Guidelines version 2.2 AA standard. The non-compliances are listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons. These are ongoing issues which we plan to resolve by August 2026.

Non-compliance with the accessibility regulations

Some decorative images have inappropriate alternative text, so navigation of the site will be slower for people using a screen reader. This fails WCAG 2.2 success criterion 1.1.1 Non-Text Content.

Some images within adjacent image and text links contain inappropriate alternative text, so navigation of the site will be slower for people using a screen reader. This fails WCAG 2.2 success criterion 1.1.1 Non-Text Content.

Pre-recorded videos on the ‘New exhibition’ page do not have synchronised captions, meaning hearing impaired users will not be able to fully understand the information in the videos. This fails WCAG 2.2 success criterion 1.2.2 Captions (Pre-Recorded).

Pre-recorded videos on the ‘New exhibition’ page do not have a text transcript or audio description available, meaning visually impaired users will not be able to access the visual information of the videos. This fails WCAG 2.2 success criterion 1.2.3 Audio Description or Media Alternative (Pre-Recorded).

Pre-recorded videos on the ‘New exhibition’ page do not have an audio description track available, meaning visually impaired users will not be able to access information that is not described or spoken in the main soundtrack. This fails WCAG 2.2 success criterion 1.2.5 Audio Description (Pre-Recorded).

Inappropriate text is present in a heading on the ‘Ticketing’ page, meaning that users navigating via headings using a screen reader may become confused. This fails WCAG 2.2 success criterion 1.3.1 Info and Relationships.

Some elements on the ‘Ticketing’ page are not contained within an ARIA landmark, meaning screen reader users navigating via landmarks may become confused or miss content. This fails WCAG 2.2 success criterion 1.3.1 Info and Relationships.

Two-dimensional scrolling is present on the ‘Ticketing’ page, meaning users with mobility issues may struggle to access all the page content. This fails WCAG 2.2 success criterion 1.4.10 Reflow.

It is not possible to fully interact with the Sketchup functionality on the ‘Example Gallery’ page using a keyboard, meaning users navigating with a keyboard will be unable to engage with the content. This fails WCAG 2.2 success criterion 2.1.1 Keyboard.

The heading structure may be illogical on the ‘Events’ page, meaning users navigating by headings may miss content. This fails WCAG 2.2 success criterion 2.4.1 Bypass Blocks.

Multiple links are present with the same link text on the ‘Become a Friend’ page, meaning screen reader users may be unable to distinguish them from each other. This fails WCAG 2.2 success criterion 2.4.4 Link Purpose (In Context).

Some pages are not reachable in multiple ways, meaning that users with visual impairments or cognitive issues may not be able to fully navigate the site. This fails WCAG 2.2 success criterion 2.4.5 Multiple Ways.

The visual focus indicator is not always visible on the ‘Example Gallery’ page, meaning users with visual impairments may struggle to identify where they are on the page. This fails WCAG 2.2 success criterion 2.4.7 Focus Visible.

The Sketchup functionality on the ‘Example Gallery’ page cannot be interacted with without dragging, meaning users with limited dexterity may have difficulty using it. This fails WCAG 2.2 success criterion 2.5.7 Dragging Movements.

Users of Dragon Naturally Speaking (speech recognition software) and mobile screen readers cannot interact with the 360 degree photo functionality on the ‘Example Gallery’ page, meaning assistive technology users cannot make full use of the page. This fails WCAG 2.2 success criterion 4.1.2 Name, Role, Value.

On the ‘Example Gallery’ page, additional content in drop-down menus and overlays are not announced by screen readers, meaning users may be unaware of changes to the page. This fails WCAG 2.2 success criterion 4.1.3 Status Messages.

 

Preparation of this accessibility statement

This statement was prepared on 01/08/2025. It was last reviewed on 01/08/2025.

This website was last tested on 31/07/2025. The test was carried out by Zoonou

Zoonou used WCAG-EM to define the pages tested and test approach.

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