How do I make a group booking?
For groups larger than 9 people, please visit the Group Booking section on our Visit Us page for more information.
How do I book a ticket?
Save time on arrival and pre-book your ticket through our website. Walk-up tickets can be booked at the Museum but are subject to availability.
Will I receive a physical exhibition ticket?
Visitors booking online will receive an e-ticket via email to present on a mobile device or print at home. Visitors booking in person will receive printed tickets.
How far in advance do I need to book tickets?
We recommend booking your tickets in advance online to avoid disappointment. Some exhibition tickets might be available to buy in the Museum on the day of your visit, but we cannot guarantee this.
Can I get tickets on the day?
Walk-up tickets are subject to availability and can be booked at the courtyard entrance (step-free access) or founder’s entrance on arrival. You may need to wait during busy times and book a later time slot.
Are exhibition tickets timed?
Yes – exhibition tickets grant entry within a 30-minute time slot. You will not be able to enter the exhibition before the time on your ticket but are welcome to stay in the exhibition for as long as you like (within Museum hours). We suggest you allow one to two hours to see most exhibitions. Once you leave the exhibition, re-admission is not permitted. Last entry for exhibitions is usually one hour before the Museum closes.
How many tickets can I book at once?
You can book a maximum of 9 tickets in one transaction. For groups larger than 9, please contact our Events team.
Can I change the date of my booked ticket?
If you're no longer able to make the date and time you booked, please contact us by email: tickets@museums.cam.ac.uk
How do I book a school visit?
For school bookings, please contact our learning team: education@fitzmuseum.cam.ac.uk
What are the exhibition opening times and when is last admission?
The exhibition is open during normal Museum opening hours. We’re open Tuesday – Saturday, 10am – 5pm. Sundays and Bank Holidays, 12 – 5pm. The last ticketed timeslot is 4pm.
Can I take photographs in the exhibition?
You can take photographs in the exhibition for non-commercial, personal use only. Any artworks or objects which are not permitted to be photographed will be indicated as such by an accompanying notice.
How do I enter the Museum?
You can enter the Museum via the founder’s entrance (step access) or the courtyard entrance (step-free access) where you will be greeted by a member of our welcome team.
Where can I find information about accessibility?
Full details of our accessibility and facilities are provided on the Accessibility section of our Visit Us page. If you have any special access requirements, please contact us directly: enquiries@fitzmuseum.cam.ac.uk or 01223 332900
Will you be giving out maps?
General Museum maps are available at both entrances, and a digital Sensory Map of 'A Call to Art' is available on this webpage. The exhibition is located in galleries 11, 12 and 13.
How can I join as a new member?
Visit our Support Us page for details on becoming a member of the Fitzwilliam Museum.
What events are taking place?
We have a range of exhibition-related talks and events taking place at the Museum, you can view our what’s on programme.
I'm a member of the press, where can I find more information about exhibitions?
If you have a media enquiry about exhibitions, or want to request images and footage for use in the press, please contact our press team at press@fitzmuseum.cam.ac.uk
I’m a journalist that wants to come and visit the exhibition
If you have a media enquiry about the exhibition, or want to request images and footage for use in the press, please contact our Press team: press@fitzmuseum.cam.ac.uk